Privacy Policy

1. Our Policy

Welcome to OpeninApp ("Company", "We", "Us" or "Our"). By accessing OpeninApp through the mobile application ("App") or Our Website: www.OpeninApp.com ("Site") for the services available on the App/Site (“Services”), you (“User”, "You" or "Your") confirm that you accept the terms of this Privacy Policy and agree to abide by them. This Privacy Policy is incorporated into and subject to the terms of use available at the App/Site.

We value the trust you place in us, which is why we insist upon the highest standards to secure transactions and protect customer information privacy. This Privacy Policy applies to the personal data we collect on the App/Site. It describes the types of personal data we collect, how we may use that information, and with whom we may share it. We also inform you how you can reach us to update your preferences regarding communication or to answer any questions about our privacy practices.

Our privacy policy is subject to change at any time. The updated version will be available on our App/Site. To ensure you are aware of any changes, please review this policy periodically. Your continued use of the App/Site or provision of data thereafter will imply your unconditional acceptance of such updates.

The information we collect may consist of Personal Data and Non-Personal Data. "Personal Data" is information you submit that can be used to uniquely identify or contact you, while "Non-Personal Data" is de-identified and non-personally identifiable information collected from the App/Site.

2. Information Collection

2.1 Personal Data That You Provide Through the Services

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to surveys, register for access to the Services, or use certain Services. Personal Data we may collect includes, but is not limited to, your name, email address, phone number, and social media handle links.

You acknowledge that it is necessary for us to access such Personal Data to provide you with the best experience on the App/Site, and you expressly consent to our access, use, and processing of the same.

For KYC (Know Your Customer) purposes, we collect additional information such as Aadhaar, PAN card, UPI details, email, and phone number. These details are shared with our KYC facilitator as required.

You have the right to request the removal or correction of any Personal Data by notifying us at [email protected]. However, you acknowledge that deleting your Personal Data may negatively impact our ability to provide you with Services and your overall experience on the App/Site.

2.2 Other Information

2.2.1 Non-Identifiable Data

When you interact with OpeninApp through the Services, we receive and store certain Non-Personal Data. Such information is collected passively using various technologies (e.g., tracking technologies) and cannot be used to specifically identify you. We may use this information to track visitor numbers, page views, and other metrics.

We utilize a technology called "cookies." Cookies are pieces of information that the computer hosting our Services gives to your browser when you access the Services. Cookies help provide additional functionality to the Services and help us analyze usage more accurately.

You can disable cookies in your browser settings; however, we recommend keeping cookies enabled for the best user experience.

2.2.2 Aggregated Personal Data

In our ongoing efforts to better understand and serve our users, OpeninApp often conducts research on customer demographics, interests, and behaviors based on Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis and may be shared with affiliates, agents, and business partners. This aggregate information does not identify you personally.

2.2.3 Location Information

While providing our Services, we may ask for or track your geo-location-based information from your mobile or electronic device. This may include your country, state, city, or more specific location details. This information is used to provide you with geographically relevant features and offers.

3. Our Use of Your Personal Data and Other Information

We are controllers of user data and may process such data as required. The information collected from the App/Site is used for:

  1. Improving the Services.
  2. Enhancing the user experience.
  3. Communicating with customers about technical and administrative matters via emails and other modes of communication.
  4. Personalizing products and Services.
  5. Product development and promoting relevant offers.
  6. Reporting and business operations.
  7. Conducting research to develop and provide additional features.
  8. Ensuring compliance with legal requirements, including age verification.
  9. Investigating and preventing security issues and abuse.

OpeninApp may also use your Personal Data to contact you regarding Services that may interest you. Each marketing communication will contain instructions for opting out of future communications. If you wish to unsubscribe, please contact us as indicated in this Privacy Policy.

3.1 Third-Party Advertising Partners

We may use third-party service providers to serve advertisements on our behalf. These partners may collect non-identifiable information about your visits to our App/Site and your interactions with our Services. This non-identifiable information does not include your personal data. If we intend to use Personal Data in any manner not consistent with this Privacy Policy, you will be informed prior to or at the time of collection.

4. Our Disclosure of Your Personal Data and Other Information

OpeninApp is not in the business of selling your information. However, we may share your Personal Data with third parties without further notice to you in certain circumstances, including:

  1. To our employees to diagnose and resolve issues or provide support.
  2. To service providers performing services on our behalf (e.g., billing, technical support).
  3. With business partners who may alert you about new services.
  4. In the event of a merger, acquisition, or sale of some or all of our assets.
  5. To comply with legal obligations, respond to governmental requests, or protect our rights and property.

5. Exclusions

This Privacy Policy does not apply to any Personal Data collected by OpeninApp other than data collected through the Services. Any unsolicited information you provide is deemed non-confidential, and OpeninApp is free to use and disclose it without limitation.

6. Children

OpeninApp does not knowingly collect Personal Data from children under the age of 18. If you are under 18, please do not submit any Personal Data. Parents are encouraged to monitor their children’s internet usage and instruct them not to provide Personal Data without permission. If we become aware that a child under 18 has provided Personal Data, we will take steps to delete that information.

7. Security

OpeninApp takes reasonable steps to protect Personal Data from loss, misuse, unauthorized access, and alteration. However, no internet transmission is completely secure. You should take special care when deciding what information to send to us via email.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Any changes will be reflected on our App/Site. Your continued use of the App/Site after changes are posted will constitute your acceptance of those changes.

9. Grievance Redressal Officer

In accordance with the IT Act, 2000, the contact details of the Grievance Redressal Officer are provided below:

Name: Mr. Abhinav Kale

Contact: [email protected]